In order to have a healthy living situation, certain standards set by the Care Quality Commission (CQC) must be followed. Through community living policies and procedures, a person can get all the information he needs. However, taking the help of a consultancy is the ideal way to receive information as well as the assistance that is required.
However, one must know what it is to live in community before delving into the fundamentals and more.
What is living in community?
It refers to understanding the right to live within a community. The right to live in community means going to work, going to school, enjoying recreation and also being active after retirement.
To defend this right of the people, several organizations are working with dedication these days. Your attention cannot go below the fundamentals established by CQC, since each individual has the right to experience them.
Note: The Care Quality Commission ensures that health and social care services for people are effective, safe, compassionate, etc.
Take a look at the different foundations of the Care Quality Commission to understand them in depth.
A person should be treated with respect – A person has the right to be treated with respect and dignity while receiving care. This means that everyone receives the same treatment regardless of their origin. Also, privacy should be a top priority. One should be able to enjoy it whenever they want or need it. In addition, a person receiving care receives whatever help is needed to remain independent.
Personalized personal care: You should receive appropriate treatment and care that is tailored to your personal needs and preferences.
Safety: The treatment and care a person receives must be safe. Care providers must assess all risks related to a person’s safety and health. Personnel must possess the necessary qualifications, skills, experience and competence to maintain safety.
Consent First: Individuals or their legal guardians must give their consent before the practitioner provides any required treatment or care.
Proper Nutrition – An individual should eat and drink enough to maintain good health, during the time of treatment and care.
Property and Equipment – The required services must be received and located in an adequate and clean place. In addition, the equipment that is required must be safe.
No abuse – Not a single person should suffer any mistreatment or abuse. This means not being careless, without disproportionate or unnecessary restrictions, without degrading treatment and with total freedom.
Ideal governance: The organization providing care should have an effective system and governance to verify the quality and safety of care. Your primary goal should be to improve your service and reduce health risks.
Complaints Department – There should be a system through which a person can make a complaint about treatment or care. The provider/organization must install this facility to handle complaints and investigate them thoroughly. In addition, a company must take the appropriate measures after identifying the problem.
Healthy and adequate staff: Organizations that provide care must have a strict hiring procedure. In addition, they must perform the necessary background checks, such as the applicant’s work history, criminal history, etc. In addition, they must employ people who follow the role of a caregiver.
Display CQC Ratings: A business must present its rating in a way that a person can see it. Displaying it on the website is an ideal way for everyone to notice you. In addition, they must include the latest CQC report on their service, so that everyone knows it before hiring them.
Transparent and Open – Every care provider must be transparent and open about their services to a person. If something bad happens, they should let the person know what happened and provide support after apologizing.
All Community Living policies and procedures are based on the foundations listed above. It is essential that any organization follows them to function properly.
Therefore, when you go to a social care consultancy, make sure that they have a high CQC rating and also read the report on their latest services. Only after making sure of this, contract with a care provider organization.