When your business handles deliveries, especially food, two top priorities for your business are speed and professionalism. Your business wants to get food to customers in a timely manner, traditionally in half an hour or less. However, they want to do it without endangering their safety or the safety of others on the road. Vehicle monitoring can be useful, depending on the type of restaurant, although it may be difficult to convince a driver to install such a device in their vehicle. However, there are still some solutions your business can use to save money and keep employees safe on the road.
With fleet management, you monitor your employees’ driving progress, much like a package or mail delivery service. When drivers accept a job with you, after checking your driving record, ask them to implement a GPS device. Depending on the device, you should be able to set a maximum speed for any driver. If he or she exceeds the set speed, an alert is triggered. This is useful in case another driver or customer says that the order was too late or that your employee was driving recklessly on the roads.
There is a chance that your store will compensate drivers for gas. By setting a maximum speed, you help limit the number of times a driver heads to the gas station. If you pay by mileage, you’ll save money by not having to pay for gas as often. Plus, you can track delivery progress from your store, giving you a real-time estimate of how close the driver is. That way, if a customer calls asking if their food is running late, he can give you an accurate update.
Fleet management also creates an efficient communication system for the crew. If a driver runs into traffic or congestion, he can not only follow the route, but also offer a detour to save time. Some of your workers may find it a bit intrusive, but offering GPS tracking or fleet management is helpful for everyone involved. Not only does it enforce responsible driving habits and save on fuel costs, it also promotes road safety. By enforcing such a policy, you make it possible for customers to receive their order on time, and you also keep your employees, and everyone else along the way, out of harm’s way!